NeighborlyHelp

Overview

NeighborlyHelp is a multivendor eCommerce platform built to create a vibrant neighborhood marketplace where individuals can connect, offer, and discover services within their local community. This Progressive Web App (PWA) is designed to facilitate smooth peer-to-peer transactions, offering everything from home services to local goods, with secure payment systems and real-time communication features. The platform is live and operational, with ongoing marketing efforts focused on increasing user engagement and generating revenue.

Apptage collaborated with NeighborlyHelp to build a scalable, secure, and mobile-first platform that empowers neighbors to support one another by offering and purchasing services in their locality.

Background

Traditional neighborhood service exchanges often suffer from inefficiencies, limited reach, and trust issues. NeighborlyHelp was created to fill this gap by offering a digital solution that fosters community-building and mutual support. Through a simple and intuitive platform, neighbors can post services, browse listings, and engage in real-time communication, while the integrated escrow system provides secure transactions between users.

Project Objectives

The goal of the collaboration with NeighborlyHelp was to:

• Develop a scalable and secure platform that supports peer-to-peer service and goods exchange within a local community.
• Implement geolocation and real-time communication features for an interactive, neighborhood-driven experience.
• Build a seamless escrow system to ensure payment security and trust between users during transactions.
• Create a mobile-first experience with offline capabilities, offering users access to the platform anytime, anywhere.

Challenges

The development of NeighborlyHelp presented several key challenges:

• Real-Time Communication: Implementing seamless chat functionality, live updates, and notifications across various devices and network conditions.
• Geolocation Features: Ensuring precise geolocation for users to discover and interact with local service listings while safeguarding their privacy.
• Escrow System: Integrating Stripe Connect’s secure payment system for escrow management, ensuring safe transactions, payment verification, and dispute resolution.
• Offline Functionality: Optimizing the PWA for offline capabilities, ensuring users can access key features even with limited or no internet connectivity.
• Scalability: Ensuring the platform could scale as the community and number of transactions grew, maintaining consistent performance.

Our Solution

Apptage employed a robust development strategy to deliver NeighborlyHelp’s platform, addressing each challenge with innovative solutions that enhanced the user experience and ensured a secure, efficient operation.